Spectrm testimonials and independent reviews.
Hear what our customers have to say about their experience with Spectrm. See why more and more brands are going conversational with our platform.
The conversational marketing platform to scale one to one personalization on search, social and display.
Mario D.
Global Head of Performance Marketing @ Lovoo
“Spectrm has a very intuitive, easy-to-use conversation builder and really useful analytics. After initial onboarding, we were able to continuously optimized our experience and performance. Spectrm’s team was also very helpful with best-practices and recommendations.”
Pim D.
Head of Operations
“Spectrm is not just a product. It’s a comprehensive solution that allows you to build a marketing chat bot – no coding experience required – build in reporting and monitoring, and the support of a great global team that guides and supports you to get the best results for your business. They are great partners in every sense of the word.”
Lars Jensen
VP Sales @ Telekom
“Customer acquisition is challenging at our scale. Spectrm opened a new channel to acquire young customers and achieved a 9x conversion lift compared to our website. It’s one of the fastest projects I ever launched at Telekom and the results are exceptional.”
Sviatoslav Hnizdovskyi
Marketing Specialist @ BetterMe.
“Spectrm is one of our cheapest sources of user acquisition in terms of CPIs. We were able to build a highly engaging chatbot conversations which resulted in 52% higher impression to install rate compared to Facebook App Install campaigns.”
User
Food Products
“Improving ways to (natively) communicate with our consumers and potential customers. Opening up new ideas and paths to communicate on eye level with our target group. A vast array of innovative and new possibilities to increase brand love and also to analyze user behaviour.”
Isabella J.
Creative Strategist
“We did a Messenger brand lift test on Facebook. It showed the click to Messenger campaign performed nearly 3x higher than the industry average on every indicator. Ad recall was over 24 pts higher, campaign awareness saw a 7.9 lift and action intent was +4.9 pts.”
Sinéad M.
Head of Marketing @ CoppaFeel!
“The Messenger bot we built with Spectrm was so successful Facebook said it was one of their highest ever brand lift campaigns in our sector. The idea of building a Bot was quite scary, but my concerns were unfounded. The platform was easy to use and intuitive, even for someone with limited ‘tech’ experience. It’s intuitive in terms of the flow of how you build conversations, and we were also able to quickly update things based on the analytics to iterate and improve the experience.”
Blake H.
Business Development Lead
“Conversational technology is very new, and few companies have the in-house capabilities or experience to get started. Spectrm’s platform makes design and optimizing conversational assistants connected to DV360 much easier. The insights and conversational AI Spectrm provides are also critical in analyzing and optimizing performance over time. It’s intuitive in terms of the flow of how you build conversations, and we were also able to quickly update things based on the analytics to iterate and improve the experience.”
Chumpol (Oat) Khongsakul
IMG - Shopper Marketing and Media Manager @ Ford
“Now more than ever, we need new ways to make our marketing budgets work harder. Conversational display ads proved successful in both lifting our brand favorability and helping sell more Rangers this year.”
Digital Agency
“Very smooth, self-explanatory access to building Messaging Chatbots yourself. After initially learning the basic functions, one can easily build great Chatbot conversations”
Mattia Veltri
Senior Marketing Manager @ Groupon
“Conversational display ads have proven to be an excellent way to scale personalized conversations with our users at a lower cost than Facebook Messenger ads.”
Pim D.
Head of Operations
“Many of our clients don’t have the experience or technical knowledge to build their own chat bot. Spectrm offers a solution makes it easy to get started and allows you to be up-and-running within weeks.”
Marc Verscheuren
Online Marketing & Sales Director @ HappySocks
“A new way of guiding our customers through our extensive product catalogue. The format enables people to find the perfect gift in a fun and informative way.”
Nathan D.
Senior Technical Account Manager
“Conversational marketing is a powerful new way to reach end users. It does however require more technology to work well than a traditional display or rich media ad. Spectrm provides a simplified interface for partners to access and develop on the power of their platform making the creation of these campaigns open to anyone.”
Isabella J.
Creative Strategist
“Spectrm makes it easy to build interactive Messenger chatbots to integrate with click to Messenger campaigns. It’s simple to connect specific chatbot conversations to ads on Instagram and Facebook using the entrypoint tool. This helps test different chatbot conversations and ad combinations. When combined with conversation analytics, you can understand what works and what doesn’t.”
User
Food industry
“Many of us are used to old school ways of reaching customers: tedious tracking, manually defined audiences, expensive and time consuming customer research surveys. The chatbots I built with Spectrm obliterated all the old, resource-zapping methods and replaced them with an easy way to capture boatloads of insights on my target audiences that I was then able to easily port into my marketing campaigns.”
Paul G.
“Spectrm is in my opinion the leading provider of an easy to configure and quick to set-up chat bot solution, which main focus lies on launching a chat bot through the facebook messenger app and directly promoting it via the Facebook ads manager in order to create awareness and boost conversions. We were able to build audiences based upon the audience insights in the Spectrm software and use this for potential retargeting in other campaigns and for retargeting via Facebook messages.”
Josh P.
SSr Performance Marketing Manager
“There have been benefits to both new customer awareness and for retargeting returning users. Biggest benefit is that the chat bot often serves as a mini funnel all on its own, introducing us and quickly carrying the user through consideration and providing an easy opportunity to convert all within the single chat bot session.”
Blake H.
Business Development Lead
“Spectrm enables us to scale personalized marketing campaigns on display in a way that’s impossible using any other format. Using Spectrm for conversational display ad campaigns, we’ve seen amazing performance across a variety of brands and verticals for brand lift metrics, in-ad engagement and on-site conversions across telco, retail and ecommerce.”
Sophie Heliot
Media Manager France @ Renault
“Thanks to Spectrm’s conversational display ads and DV360 we have been able to engage with our audience in an innovative way. We have addressed complex concerns the market has regarding electric cars and positioned Renault as a trusted advisor to the consumers.”
Rob Towne
Director of Performance Marketing @ purple
“The conversation element of display ads helps us reach customers in a noisy, competitive environment. We are always looking for how we can rise above banner blindness and I think Spectrm’s conversational display ads have something really unique.”
Lars Jensen
VP Sales @ Telekom
“Engaging young people using chat at scale with Spectrm helped lower our acquisition costs in a key growth demographic for Telekom. The insights and performance possible with Spectrm’s conversational display ads have made conversational marketing a key part of our channel mix for the future.”
“Strategic developer partners like Spectrm have shown that businesses can build long-lasting relationships with people through Messenger that drive real business results.”
Ted Helwick
Director of Product
Facebook Messenger Business
“Strategic developer partners like Spectrm have shown that businesses can build long-lasting relationships with people through Messenger that drive real business results.”
Ted Helwick
Director of Product
Facebook Messenger Business
An experienced customer success team that actually cares about your success.
Isabella J.
Creative Strategist
“The customer success team at Spectrm is extremely engaged and responsive during both the launch process and every phase of campaign rollout afterwards. I was especially impressed with how they carefully ensured the client to understand the whole process and feel comfortable with the solutions proposed.”
Nathan D.
Senior Technical Account Manager
“Customer success team is well versed in the space and provides responsive expertise to partners to ensure launching and running a conversational marketing campaign goes smoothly.”
Admin
Food & Beverages
“Strong expertise in the field of conversational marketing. Speed and high quality of excecution. Strong innovative culture. And most important great people to work with!”
Johannes K.
“Awesome support, which helped along with every step of the way.”
Harm H.
“Great onboarding, easy to use and extremely flexible to set up more complex dialogues.”
Digital Agency
“Spectrm’s staff is beyond helpful and will support you with the best Do’s and Dont’s.”
Eduards C.
“Onboarding was great, friendly and provides everything to get started.”
Mario D.
Global Head of Performance Marketing @ Lovoo
“Spectrm’s team was also very helpful with best-practices and recommendations.”
Blake H.
Business Development Lead
“The customer success team is very responsive and always leans in to make clients succeed.”
Sinéad M.
Head of Marketing @ CoppaFeel!
“Customer success couldn’t be better. So nice and helpful. Even since launching, if we ever had questions we’ve been able to get answers really fast.”
Sandra M.
Social Media Editor
“Staff is always easy to contact if you should ever run into any bumps on the road.”
Pim D.
Head of Operations
“I wholeheartedly recommend Spectrm as a platform and their team is a joy to work with!”
User
Health Care
“Helpful team, always open to help and working on increasing the performance as a team with you.”
Frank M.
“Extra-mile-attitude to make things happen.”
Admin
Food & Beverages
“If you need to work with experts in the field of conversational marketing I can fully recommend talking to or using Spectrm. It was always an inspiration to work with them.”
User
Retail industry
“My customer success manager at Spectrm is very reliable and always available. I needed some time to fully understand the tool but any question/concern was solved quickly. The Spectrm tool is now easily manageable for me.”
Consultant
Broadcast Media
“The partnership with Spectrm is superb. The guys working with us always took good care of us and we feel that our partnership was valued. Thank you very much!”
User
Computer Hardware
“We had a fantastic account management team. For us, that was critical in helping us ensure the success with the camapign.”
Administrator
Retail industry
“The account team has been very insightful with any questions and overal strategy.”
Agency
Automotive industry
“Spectrm offers a great platform, paired with top notch customer service. A great way to quickly and successfully enter the world of AI.”