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The One to One Consumer Marketing Podcast

Give retention the attention it deserves. This podcast series focuses on how CRM, retention, and lifecycle marketing leaders at global consumer brands grow customer lifetime value. Learn how they think about first principles and get tactical takeaways to personalize experiences at scale.

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All Episodes

Eight Sleep’s Abby Katz on Unlocking Emotional Loyalty

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Beiersdorf’s Axel Adida on Staying Relevant with Your Strategies, Skills, and Technologies

nadine-fuller-podcast-blog-image’s Nadine Fuller on Nurture Customer Journeys and Quality of Life

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StockX’s Jacob Fenton on Building Authentic and Organic Engagement

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Arktic’s Adalia Cuesta Bergstrom on the Best Ways to Design Chatbot Conversations

Portland Trail Blazers’s Kevin Kinghorn on Driving Fandom Through Authenticity and Consistency

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Anywhere Real Estate’s David Marine on Continuing the Legacy of Ingenuity at Coldwell Banker

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General Mills’ Jay Picconatto on Better Ways to Collect and Use Data to Personalize Customer Experiences

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Blinkist’s Jelena Zbijowski on How Subscription Businesses Can Succeed in CRM

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Consumer Cellular’s Chase Young on Cultivating Personal Connections Through Unique Channels


Freepik’s Álvaro Castañeda on Creating Relevance Through Personalization

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GoPro’s Rick Loughery on Speaking Authentically to Your Customer Niches

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RITE AID’s Jeanniey Walden on Personalized Experiences for Customers and Community

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Mastercard’s Raja Rajamannar on Why We Need to Rethink Traditional Marketing

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Google’s Stephanie Horton on Solving Customer Pain Points with Experimentation and Creativity

Doug Vosik, Senior VP of Marketing & Communications/CMO at the Houston Texans on Satisfying Fans and Keeping Them Engaged, Win or Lose

The Houston Texans’s Doug Vosik on Satisfying Fans and Keeping Them Engaged

Gabrielle Valdez Dow, VP, Marketing & Fan Engagement at the Green Bay Packers

Marketing VP from The Green Bay Packers on Fan Engagement

Spectrm's Max Koziolek on the future of retention marketing

One to One Consumer Marketing Podcast Vision from Max Koziolek

Yoav Banai, Group VP Retention & Engagement at Warner Bros. Discovery Streaming on Better Approaches to More Targeted and Personalized Customer Retention

Personalized Customer Retention with Warner Bros. Discovery VP

Natalie Miles, Head of Marketing Technology & Personalization at Chime on Personalization at Scale

Why Personalization at Scale Starts with Well-Managed Data

Talk to our team to learn how to automate messaging into your #1 retention marketing channel.