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Leverage our experience for your conversational success.

We believe an experienced human touch matters when it comes to reaching your goals. We’re here for you every step of the way.

Meet your success team


Rachel Rosen 🎻

Director of Professional Services

Proudest customer moment: Seeing the energy our team brings to onsite workshops!

Fun fact: I used to play violin in a rock cover band


Adrien Ait-braham 🐶

Senior Technical Consultant

Proudest customer moment: Helped Volkswagen create an electric car configurator on Messenger to generate leads.

Fun fact: I'm not afraid of planes, but definitely afraid of airports.

Esteban headshot

Esteban Gómez 🎉

Conversation Designer

Proudest customer moment: Helped Ford Thailand to launch their first bot on Messenger (in Thai 🇹🇭) and become a messaging success story.

Fun fact: You can sometimes catch me on screen. 🎥

Conversation designer

Dóra Rapcsák 🙌

Conversation Designer

Proudest customer moment: In addition to my daily marketing-related tasks, I participated in crafting engaging conversations for various clients.

Fun fact: Learned how to play the violin as a child


Dragutin Dedic 🥳

Senior Customer Success Manager

Proudest customer moment: Helping Nike in creating a large-scale digital community, with the sports and fashion at the heart of it.

Fun fact: I have never met someone with a same name


Flavio Piras 👀

Associate Implementation Consultant

Proudest customer moment: Helped FIFA launch their first bot on Messenger & Instagram and become a messaging success story.

Fun fact: I speak 4 languages: Italian, Spanish, English, Sardinian

Hear what people are saying about our customer success team.

Isabella J
Isabella J

Creative Strategist

“The customer success team at Spectrm is extremely engaged and responsive during both the launch process and every phase of campaign rollout afterwards. I was especially impressed with how they carefully ensured the client to understand the whole process and feel comfortable with the solutions proposed.”
Nathan D.
Nathan D.

Senior Technical Account Manager

“Customer success team is well versed in the space and provides responsive expertise to partners to ensure launching and running a conversational marketing campaign goes smoothly.”
“Strong expertise in the field of conversational marketing. Speed and high quality of excecution. Strong innovative culture. And most important great people to work with!”
“Awesome support, which helped along with every step of the way.”
“Great onboarding, easy to use and extremely flexible to set up more complex dialogues”
“Spectrm’s staff is beyond helpful and will support you with the best Do’s and Dont’s.”
“Onboarding was great, friendly and provides everything to get started.”
Mario D.
Mario D.

Global Head of Performance Marketing @ Lovoo

“Spectrm’s team was also very helpful with best-practices and recommendations”
Blake H.
Blake H.

Business Development Lead

“The customer success team is very responsive and always leans in to make clients succeed.”
Sinéad M.
Sinéad M.

Head of Marketing @ CoppaFeel!

“Customer success couldn’t be better. So nice and helpful. Even since launching, if we ever had questions we’ve been able to get answers really fast.”

5 weeks

from concept to success

Bots for Messenger are a new way of guiding our customers through our extensive product catalogue. The format enables people to find the perfect gift in a fun and informative way.

Marc Verschueren
Online Marketing & Sales Director at Happy Socks

Launch fast.

Get industry-leading time to market with your dedicated onboarding specialist.

No coding required.

Prototype and optimize your chatbot with no internal engineering resources.

Ready for success.

Maximize your ROI with our experienced conversational success managers.

Connect with your customers now.

Start building customer relationships that convert at scale with Spectrm. Get your live demo with a conversational marketing specialist.