Click play to watch the chatbot in action.
Clarins drives newsletter sign ups and captures customer data with a Facebook raffle bot to win new products built with Spectrm.
Messaging Channel: Facebook Messenger
Language: German
Clarins is a globally known French luxury skin care, cosmetics and perfume company. The Clarins Group has 19 subsidiary companies and distributes in more than 150 countries.
Consumer Goods
Automate 1:1 conversations at scale on Facebook Messenger.
Send personalized retargeting messages that drive action.
Optimize your customer journey with step-by-step funnel data.
Clarins needed a way to capture new customer data at scale in order to grow leads for their luxury skin care, cosmetics and perfume products.
The industry-leading French beauty brand built a raffle bot for Facebook Messenger using the Spectrm conversational marketing platform. Users were able to win new products by entering the raffle and signing up for the Clarins newsletter. This raffle bot was able to grow their audience, increase user engagement and capture leads through social messaging.
