Eight Sleep’s Abby Katz on Unlocking Emotional Loyalty
Eight Sleep’s Abby Katz on Unlocking Emotional Loyalty Apple Spotify Google YouTube PODCAST » EPISODE 53 Summary Max speaks with Abby Katz, Lifecycle Marketing Manager
State of Social Conversational Commerce 2023
People today do everything on their phones. They want to engage with brands on social media in more personalized ways.
Eight Sleep’s Abby Katz on Unlocking Emotional Loyalty Apple Spotify Google YouTube PODCAST » EPISODE 53 Summary Max speaks with Abby Katz, Lifecycle Marketing Manager
Max speaks with Axel Adida, Chief Digital Officer at Beiersdorf. They discuss how marketers need to be flexible “in mind and skills” with technological and customer behavior changes, especially when initiatives like cookie deprecation are shifting how to grab customer attention.
Max speaks with Nadine Fuller, Sr. Director, CRM & Customer Activation at hear.com. They discuss hear.com’s strategy for communication that includes choosing the right content, channel, and timing.
On this week’s episode, Jacob Fenton, VP Customer Experience at StockX, discusses how they’re using community platforms to interact with customers, alongside listening initiatives where they read between the lines to understand what their customers truly need.
In this episode, previously recorded as a webinar, Spectrm’s Conversation Designer Esteban Gómez, speaks with Adalia Cuesta Bergstrom, Senior Conversational AI Designer at Arktic Business Consulting.
Learn from Portland Trail Blazers’ Kevin Kinghorn how you can drive a fandom through authenticity and consistency.
Learn more from Anywhere Real Estate’s David Marine on his career at Coldwell Banker and how he continues the legacy of ingenuity.
Learn Jay Picconatto’s pro tips on how to collect and use data to personalize customer experiences.
Find out more on how subscription businesses can succeed in CRM from Blinkist’s Jelena Zbijowski.
Learn more from Consumer Cellular’s Chase Young on how to cultivate personal connections through unique channels.