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Industry Report: E-Commerce Trends 2021 - Innovation & Personalization

In today’s world, online shoppers are faced with an overwhelming amount of choices. Direct to consumer online marketing has become a very crowded space. Retailers and e-commerce brands must find new ways to stand out from the competition by personalizing their customers’ experience to meet e-commerce trends head on.

Learn about the recent changes in consumer behavior, why personalization in the online customer experience is more important than ever, and how you can leverage marketing chatbots to compete in a in a global e-commerce marketplace. Download the report today.

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