The Fall 2022 G2 Crowd reports have been released and we’re proud to share with you that Spectrm is named a leader in the Bot Platform category.
Spectrm has been named a Bot Platform Leader based on its ease of use, quality of support, and high customer satisfaction ratings.
As Spectrm is a no-code software solution, customers can build and launch their custom conversational chatbots without having to rely on the IT department. Spectrm is also more than a simple software company: after initial setup and training, our dedicated customer success managers continue to offer ongoing support as needed.
According to the report:
- 92% of Spectrm users rated Spectrm as a good partner to do business with
- 95% found our quality of support outstanding
- 88% of users are satisfied with how easy it is to set up our platform
We’re also delighted to be chosen as one of the top easiest to use bot platforms.
Earning a Leader badge in the Bot Platform category is the proof of our hard work to make a difference in the digital marketing landscape with an all in one conversational commerce platform.
What Our Customers Are Saying About the Spectrm Platform
With over 1.1 million reviews, G2 is the world’s largest business software marketplace, representing the real experiences of software users.
At Spectrm, we put great emphasis on customer experience, and we’re delighted to see that our customers are seeing improvements in their daily marketing activities.
“The support they provide is really good, always quick to help and friendly in the onboarding process (where we are still now in). User-friendly platform, chatbot is also what we expected.” – Sophie T., Display Marketer
“The product itself is easy to use and a great addition to our social media content. The exchange with Spectrm is always very helpful and their proactive approach makes it very easy to achieve good results.” – Michael E., Social Media Manager
“The platform is highly intuitive and well designed. Its interface allows anyone to easily code a chatflow. The team is also great and always available to assist in any matter.” – Andrés D, CRM Markting Manager
“Spectrm makes it easy to build interactive Messenger chatbots to integrate with click to Messenger campaigns. It’s simple to connect specific chatbot conversations to ads on Instagram and Facebook using the entrypoint tool. This helps test different chatbot conversations and ad combinations. When combined with conversation analytics, you can understand what works and what doesn’t. Automation tool helped send personal reminders to anyone who dropped off. This increased the engagement a lot.” – Isabella J., Creative Strategist
About G2 Crowd
G2 Crowd is the world’s largest business software marketplace where businesses can discover and review the technology solutions they need to reach their potential. Reviews on the platform are written by actual users, and are therefore unfiltered, unbiased and 100% reliable. Software solutions are selected to receive badges based on the data and insight provided by their own users.