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Get more automotive leads at a lower cost via digital touchpoints

Spectrm fuels the hybrid buying journey that today’s automotive customers demand.

Conversational AI platform for automotive leads

Automotive industry leaders already use Spectrm

From dealership to online

Enable car buyers to discover new models online and provide education when they need it.

Generate qualified leads

Provide personalized recommendations to high-intent auto buyers via messaging based on their individual preferences.

Reduce friction

Solve the “messy middle” of the purchase journey and accelerate consideration phases with guided shopping.

Boost loyalty

Build direct relationships with each customer and deliver ongoing value with buyer education, offers and 24/7 support.

The automotive customer journey starts online

53%

decide on new vehicles online.

78%

use social media when buying a new vehicle.

95%

rely on online resources to educate.

EDUCATE CUSTOMERS

Convert electric vehicle buyers

Prospective electric car buyers spend more time in the research phase and are more persuadable. This is a good opportunity to provide product education via messaging and to fuel discovery.

automotive BMW USA Messenger Bot Engagement
REACH PROSPECTS IN REAL-TIME

Reduce long automotive sales cycles with CTX ads

Move vehicle customers from discovery to action in a single ad and reach 90% of internet users in real-time with Spectrm’s Conversational Display Ads.

CAPTURE ZERO-PARTY DATA

One to One Personalization

Chatting once collects more data than traditional channels in a year. Capture zero-party data in a privacy-safe channel to improve your customer profiles, segment audiences, and reach them directly.

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average time spent chatting in the experience

41%

CTR to website

9%

higher ROI compared to BAU campaign

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higher CTR to lead vs. onsite configurator

68%

of people completed the configurator experience

6.2pts

uplift of Messaging agreement vs BAU

VW logo
87%

of people completed the configurator experience

63%

CTR to website

51€

Cost per Action

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Ready to transform your automotive customer experience?